Stripe in the Zervanor Engine: Payments, Dunning and Churn

Stripe handles the money. What it doesn’t handle is everything that should happen around each event — the churn alert when a subscription lapses, the CRM update when a customer upgrades, the dunning nudge when a payment fails, the finance ping when a big invoice is paid. Most teams stitch that together by hand or pay a second tool per action.

Zervanor is the automation engine behind vertical SaaS products, and Stripe is modelled in it as a versioned connector pack — each payment event becomes the trigger of a workflow. Here is what the engine covers.

What the Stripe connector does

The Stripe connector is one of the deepest in the catalog — 167 actions and 31 triggers:

• Charges & Payment Intents: Create Charge, Capture Charge, Search Charges, Create Payment Intent, Confirm Payment Intent, Capture Payment Intent and more.
• Customers, invoices, subscriptions, refunds, payouts across the API.
• Triggers that start a flow: Payment Succeeded, Charge Succeeded, Invoice Paid, Customer Created — and 27 more, so almost any Stripe event can kick off automation.

It’s agent-ready, so an AI agent can read a payment, decide, and act — draft the dunning message, judge whether churn is worth a human, enrich the CRM.

4 revenue automations worth building

1. Failed payment → smart dunning. When a payment fails, let an AI step draft a friendly, on-brand recovery message and send it through your email/SMS connector — then escalate to a human only if it stays unpaid.

2. Churn signal → CRM + Slack alert. When a subscription lapses or a payment stops, update the customer’s CRM record and alert the right channel so someone can reach out before the account is gone.

3. Invoice paid → finance + fulfillment. On Invoice Paid, post to a finance channel and trigger whatever should happen next — provisioning, a thank-you, a bookkeeping entry in Xero.

4. New customer → onboarding kickoff. When Customer Created fires, start the welcome sequence and create the CRM record automatically.

What the engine already runs

The churn play is modelled and validated end to end:

• Stripe → Churn → CRM → Slack Alert — connect Stripe, your CRM and Slack, and lapsed customers surface to the right people automatically.

The other three flows above are not modelled as templates yet — and we won’t pretend they do. Instead, describe the exact flow in plain language (“when a Stripe payment fails, draft a dunning email and send it, then alert Slack if it’s still unpaid after 3 days”) and Zervanor assembles a real, validated workflow from your actual connectors — showing you every step before it runs. If a piece isn’t available yet, it tells you honestly and routes it to the build queue rather than faking it.

Why revenue teams pick Zervanor

Each of these is a full workflow execution — read the event, decide, act across two or three apps — billed as one run, not per step. So a richer dunning flow doesn’t cost more than a bare one. The AI agents that draft messages and judge churn are hosted on the same platform, included, not a separate add-on.

See the full Stripe connector reference for all 167 actions and 31 triggers.

FAQ

Is there a ready template for dunning? Not yet — the live template today is churn→CRM→Slack. For dunning, use Chat-to-Build to assemble it from your real connectors; it will not claim an automation that is not published.

Can I use my own AI model? Yes — Zervanor routes model calls through a gateway with per-agent model choice, cloud or on-device.

How does Zervanor connect to Stripe? Through Stripe’s API with credentials you connect once; the workflow engine handles the events over a standard event backbone.