Zendesk

Tickets requested by a user (GET /users/{user_id}/tickets/requested).

Tickets a user is CC'd on (GET /users/{user_id}/tickets/ccd).

Tickets a user follows (GET /users/{user_id}/tickets/followed).

Tickets assigned to a user (GET /users/{user_id}/tickets/assigned).

List users (GET /users).

Count users (GET /users/count).

Show a user (GET /users/{id}).

Show multiple users (GET /users/show_many).

Show the authenticated user (GET /users/me).

Search users (GET /users/search).

Autocomplete users by name (GET /users/autocomplete).

Create a user (POST /users).

Bulk create users (POST /users/create_many). Returns 202 + job_status.

Create or update a user by email/external_id (POST /users/create_or_update).

Bulk create-or-update users (POST /users/create_or_update_many). Returns 202 + job_status.

Update a user (PUT /users/{id}).

Bulk update users (PUT /users/update_many). Returns 202 + job_status.

Merge a user into another (PUT /users/{id}/merge).

Soft-delete (deactivate) a user (DELETE /users/{id}).

Bulk delete users (DELETE /users/destroy_many).

Related info counts for a user (GET /users/{user_id}/related).

List a user's identities (GET /users/{user_id}/identities).

Show an identity (GET /users/{user_id}/identities/{id}).

Add an identity to a user (POST /users/{user_id}/identities).

Update an identity (PUT /users/{user_id}/identities/{id}).

Make an identity primary (PUT /users/{user_id}/identities/{id}/make_primary).

Verify an identity (PUT /users/{user_id}/identities/{id}/verify).

Delete an identity (DELETE /users/{user_id}/identities/{id}).

List a user's memberships (GET /users/{user_id}/organization_memberships).

List a user's group memberships (GET /users/{user_id}/group_memberships).

List a user's sessions (GET /users/{user_id}/sessions).

Show a user session (GET /users/{user_id}/sessions/{id}).

Delete a user session (DELETE /users/{user_id}/sessions/{id}).

List all tickets (GET /tickets). Cursor pagination.

Count all tickets (GET /tickets/count).

List recently viewed tickets (GET /tickets/recent).

Show a single ticket (GET /tickets/{id}).

Show multiple tickets by id (GET /tickets/show_many).

Create a ticket (POST /tickets). Supports Idempotency-Key header.

Create up to 100 tickets (POST /tickets/create_many). Returns 202 + job_status.

Update a ticket, including adding a comment (PUT /tickets/{id}).

Bulk update tickets by ids or query (PUT /tickets/update_many). Returns 202 + job_status.

Mark ticket as spam and suspend requester (PUT /tickets/{id}/mark_as_spam).

Bulk mark tickets as spam (PUT /tickets/mark_many_as_spam).

Merge ticket(s) into this ticket (POST /tickets/{id}/merge).

Soft-delete a ticket (DELETE /tickets/{id}).

Bulk soft-delete tickets (DELETE /tickets/destroy_many).

List ticket collaborators (GET /tickets/{id}/collaborators).

List ticket followers (GET /tickets/{id}/followers).

List ticket email CCs (GET /tickets/{id}/email_ccs).

List incidents linked to a problem ticket (GET /tickets/{id}/incidents).

List comments on a ticket (GET /tickets/{ticket_id}/comments).

Count comments on a ticket (GET /tickets/{ticket_id}/comments/count).

Make a public comment private (PUT /tickets/{ticket_id}/comments/{id}/make_private).

Redact a string from a comment (PUT /tickets/{ticket_id}/comments/{id}/redact).

Redact an attachment from a comment (PUT /tickets/{ticket_id}/comments/{comment_id}/attachments/{attachment_id}/redact).

List audits for a ticket (GET /tickets/{ticket_id}/audits).

Show a ticket audit (GET /tickets/{ticket_id}/audits/{id}).

Metrics for one ticket (GET /tickets/{ticket_id}/metrics).

Preview a macro applied to a ticket (GET /tickets/{ticket_id}/macros/{macro_id}/apply).

Create a rating on a ticket (POST /tickets/{ticket_id}/satisfaction_rating).

List tickets for an organization (GET /organizations/{organization_id}/tickets).

Count tickets for an organization (GET /organizations/{organization_id}/tickets/count).

List users in an organization (GET /organizations/{organization_id}/users).

List organizations (GET /organizations).

Count organizations (GET /organizations/count).

Show an organization (GET /organizations/{id}).

Show multiple organizations (GET /organizations/show_many).

Autocomplete organizations (GET /organizations/autocomplete).

Search organizations by external id (GET /organizations/search).

Create an organization (POST /organizations).

Bulk create organizations (POST /organizations/create_many). Returns 202 + job_status.

Create or update an organization (POST /organizations/create_or_update).

Update an organization (PUT /organizations/{id}).

Bulk update organizations (PUT /organizations/update_many). Returns 202 + job_status.

Delete an organization (DELETE /organizations/{id}).

Bulk delete organizations (DELETE /organizations/destroy_many).

Related info for an organization (GET /organizations/{organization_id}/related).

List views (GET /views).

List active views (GET /views/active).

List views (compact) (GET /views/compact).

Show a view (GET /views/{id}).

Create a view (POST /views).

Update a view (PUT /views/{id}).

Bulk update views (PUT /views/update_many).

Delete a view (DELETE /views/{id}).

List tickets matching a view (GET /views/{id}/tickets).

Count tickets in a view (GET /views/{id}/count).

Count tickets in many views (GET /views/count_many).

Execute a view with columns (GET /views/{id}/execute).

Preview a view definition (POST /views/preview).

List webhooks (GET /webhooks).

Show a webhook (GET /webhooks/{webhook_id}).

Create a webhook (POST /webhooks). Pass clone_webhook_id to clone.

Replace a webhook (PUT /webhooks/{webhook_id}).

Partially update a webhook (PATCH /webhooks/{webhook_id}).

Delete a webhook (DELETE /webhooks/{webhook_id}).

Test an unsaved webhook config (POST /webhooks/test).

Test an existing webhook (PATCH /webhooks/{webhook_id}/test).

Show the signing secret (GET /webhooks/{webhook_id}/signing_secret).

Regenerate the signing secret (POST /webhooks/{webhook_id}/signing_secret).

List delivery invocations (GET /webhooks/{webhook_id}/invocations).

List attempts for one invocation (GET /webhooks/{webhook_id}/invocations/{invocation_id}/attempts).

List macros (GET /macros).

List active macros (GET /macros/active).

Show a macro (GET /macros/{id}).

Create a macro (POST /macros).

Update a macro (PUT /macros/{id}).

Bulk update macros (PUT /macros/update_many).

Delete a macro (DELETE /macros/{id}).

Show the changes a macro would apply (GET /macros/{id}/apply).

List macro categories (GET /macros/categories).

List ticket fields (GET /ticket_fields).

Count ticket fields (GET /ticket_fields/count).

Show a ticket field (GET /ticket_fields/{id}).

Create a ticket field (POST /ticket_fields).

Update a ticket field (PUT /ticket_fields/{id}).

Delete a ticket field (DELETE /ticket_fields/{id}).

List custom-field options (GET /ticket_fields/{field_id}/options).

Create or update a custom-field option (POST /ticket_fields/{field_id}/options).

Delete a custom-field option (DELETE /ticket_fields/{field_id}/options/{id}).

List automations (GET /automations).

List active automations (GET /automations/active).

Show an automation (GET /automations/{id}).

Create an automation (POST /automations).

Update an automation (PUT /automations/{id}).

Bulk update automations (PUT /automations/update_many).

Delete an automation (DELETE /automations/{id}).

List users in a group (GET /groups/{group_id}/users).

List groups (GET /groups).

List assignable groups (GET /groups/assignable).

Show a group (GET /groups/{id}).

Create a group (POST /groups).

Update a group (PUT /groups/{id}).

Delete a group (DELETE /groups/{id}).

List requests for the authenticated end user (GET /requests).

Search requests (GET /requests/search).

Show a request (GET /requests/{id}).

Create a request as an end user (POST /requests).

Update a request / add a comment (PUT /requests/{id}).

List comments on a request (GET /requests/{request_id}/comments).

Show a request comment (GET /requests/{request_id}/comments/{id}).

List business-hours schedules (GET /schedules).

Show a schedule (GET /schedules/{id}).

Create a schedule (POST /schedules).

Update a schedule (PUT /schedules/{id}).

Delete a schedule (DELETE /schedules/{id}).

Set a schedule's workweek (PUT /schedules/{id}/workweek).

List holidays for a schedule (GET /schedules/{id}/holidays).

List ticket forms (GET /ticket_forms).

Show a ticket form (GET /ticket_forms/{id}).

Create a ticket form (POST /ticket_forms).

Update a ticket form (PUT /ticket_forms/{id}).

Delete a ticket form (DELETE /ticket_forms/{id}).

Reorder ticket forms (PUT /ticket_forms/reorder).

Clone a ticket form (POST /ticket_forms/{id}/clone).

List ticket triggers (GET /triggers).

List active triggers (GET /triggers/active).

Show a trigger (GET /triggers/{id}).

Create a trigger (POST /triggers).

Update a trigger (PUT /triggers/{id}).

Bulk update triggers (PUT /triggers/update_many).

Delete a trigger (DELETE /triggers/{id}).

List brands (GET /brands).

Show a brand (GET /brands/{id}).

Create a brand (POST /brands).

Update a brand (PUT /brands/{id}).

Delete a brand (DELETE /brands/{id}).

Check a brand's host mapping (GET /brands/{id}/check_host_mapping).

List dynamic content items (GET /dynamic_content/items).

Show a dynamic content item (GET /dynamic_content/items/{id}).

Create a dynamic content item (POST /dynamic_content/items).

Update a dynamic content item (PUT /dynamic_content/items/{id}).

Delete a dynamic content item (DELETE /dynamic_content/items/{id}).

List variants of a dynamic content item (GET /dynamic_content/items/{item_id}/variants).

Stream ticket metric events (GET /incremental/ticket_metric_events).

Stream changed tickets via cursor (GET /incremental/tickets/cursor).

Stream changed tickets via start_time (GET /incremental/tickets).

Stream changed users via cursor (GET /incremental/users/cursor).

Stream changed orgs via cursor (GET /incremental/organizations/cursor).

Stream ticket events via cursor (GET /incremental/ticket_events/cursor).

List suspended tickets (GET /suspended_tickets).

Show a suspended ticket (GET /suspended_tickets/{id}).

Recover a suspended ticket (PUT /suspended_tickets/{id}/recover).

Bulk recover suspended tickets (PUT /suspended_tickets/recover_many).

Delete a suspended ticket (DELETE /suspended_tickets/{id}).

Bulk delete suspended tickets (DELETE /suspended_tickets/destroy_many).

List custom agent roles (GET /custom_roles).

Show a custom agent role (GET /custom_roles/{id}).

Create a custom agent role (POST /custom_roles).

Update a custom agent role (PUT /custom_roles/{id}).

Delete a custom agent role (DELETE /custom_roles/{id}).

List soft-deleted tickets (GET /deleted_tickets).

Restore a soft-deleted ticket (PUT /deleted_tickets/{id}/restore).

Bulk restore soft-deleted tickets (PUT /deleted_tickets/restore_many).

Permanently delete a soft-deleted ticket (DELETE /deleted_tickets/{id}).

Bulk permanent delete (DELETE /deleted_tickets/destroy_many).

List group memberships (GET /group_memberships).

Create a group membership (POST /group_memberships).

Bulk create group memberships (POST /group_memberships/create_many). Returns 202 + job_status.

Set default group for user (PUT /group_memberships/{id}/make_default).

Delete a group membership (DELETE /group_memberships/{id}).

List all org memberships (GET /organization_memberships).

Create a membership (POST /organization_memberships).

Bulk create memberships (POST /organization_memberships/create_many). Returns 202 + job_status.

Set default org for user (PUT /organization_memberships/{id}/make_default).

Delete a membership (DELETE /organization_memberships/{id}).

List SLA policies (GET /slas/policies).

Show an SLA policy (GET /slas/policies/{id}).

Create an SLA policy (POST /slas/policies).

Update an SLA policy (PUT /slas/policies/{id}).

Delete an SLA policy (DELETE /slas/policies/{id}).

List most-used tags (GET /tags).

List tags on a ticket/user/org (GET /{resource}/{id}/tags).

Add tags to a resource (POST /{resource}/{id}/tags).

Set (replace) tags on a resource (PUT /{resource}/{id}/tags).

Remove tags from a resource (DELETE /{resource}/{id}/tags).

List user fields (GET /user_fields).

Show a user field (GET /user_fields/{id}).

Create a user field (POST /user_fields).

Update a user field (PUT /user_fields/{id}).

Delete a user field (DELETE /user_fields/{id}).

List custom ticket statuses (GET /custom_statuses).

Show a custom status (GET /custom_statuses/{id}).

Create a custom status (POST /custom_statuses).

Update a custom status (PUT /custom_statuses/{id}).

List organization fields (GET /organization_fields).

Create an organization field (POST /organization_fields).

Update an organization field (PUT /organization_fields/{id}).

Delete an organization field (DELETE /organization_fields/{id}).

List support (recipient) addresses (GET /recipient_addresses).

Create a support address (POST /recipient_addresses).

Update a support address (PUT /recipient_addresses/{id}).

Delete a support address (DELETE /recipient_addresses/{id}).

List trigger categories (GET /trigger_categories).

Create a trigger category (POST /trigger_categories).

Update a trigger category (PATCH /trigger_categories/{id}).

Delete a trigger category (DELETE /trigger_categories/{id}).

Show an attachment (GET /attachments/{attachment_id}).

Update an attachment, e.g. mark malware-scanned (PUT /attachments/{id}).

Redact a non-comment attachment (POST /attachments/{id}/redactions).

List bookmarks (GET /bookmarks).

Create a bookmark (POST /bookmarks).

Delete a bookmark (DELETE /bookmarks/{id}).

List background job statuses (GET /job_statuses).

Show a job status; poll for completion (GET /job_statuses/{id}).

Show many job statuses (GET /job_statuses/show_many).

List org subscriptions/followers (GET /organization_subscriptions).

Create a subscription (POST /organization_subscriptions).

Delete a subscription (DELETE /organization_subscriptions/{id}).

Unified search across tickets/users/orgs/groups (GET /search).

Count search results (GET /search/count).

Cursor-paginated export search for large result sets (GET /search/export).

Show account settings (GET /account/settings).

Update account settings (PUT /account/settings).

Import a single historical ticket bypassing triggers (POST /imports/tickets).

Bulk import up to 100 tickets (POST /imports/tickets/create_many). Returns 202 + job_status.

List locales (GET /locales).

Show the current locale (GET /locales/current).

List satisfaction ratings (GET /satisfaction_ratings).

Show a satisfaction rating (GET /satisfaction_ratings/{id}).

List satisfaction-rating reason codes (GET /satisfaction_reasons).

Show a satisfaction reason (GET /satisfaction_reasons/{id}).

List ticket metrics (GET /ticket_metrics).

Show a ticket metric (GET /ticket_metrics/{id}).

Upload a file and receive an upload token (POST /uploads).

Delete an unattached upload (DELETE /uploads/{token}).

List the requesting agent's activities (GET /activities).

List audit logs (GET /audit_logs).

Permanently delete a user (DELETE /deleted_users/{id}).

List email notifications (GET /email_notifications).

List group SLA policies (GET /group_slas/policies).

Delete push notification devices (DELETE /push_notification_devices).

List resource collections (GET /resource_collections).

List sharing agreements (GET /sharing_agreements).

List all ticket audits (GET /ticket_audits).