Hepsiburada
Also an agent toolHepsiburada — Turkish e-commerce marketplace. Seller / Marketplace Integration API (orders, shipment packages, returns/claims, listing price & stock sync, products, categories, customer Q&A, finance) over HTTP Basic auth. The surface spans several hosts (OMS, listing, MPOP, finance) sharing one credential; production + sandbox (SIT) environments.
49 actions · 6 triggers
The Hepsiburada integration lets you connect Hepsiburada to your automations with 49 actions and 6 triggers — and every action is also a tool an AI agent can call. Examples: List Orders, Get Order Line Items, List Packages, List Delivered Packages, Create Packages. No blank-canvas wiring — connect it and use it in your workflows.
Every action below is also a tool an AI agent can call — the same pack powers your workflows and your agents.
Triggers 6
Events in Hepsiburada that can start a workflow.
Order Created / Updated
Fires when a new paid order appears or an order changes status (polling list_orders).
Customer Question Created
Fires when a customer asks a question (polling list_questions).
Return Claim Created
Fires when a customer opens a return claim (polling list_claims).
New / updated Hepsiburada order
Fires when a new paid order appears or an order changes status. Filter to Open for new-order semantics.
New Hepsiburada return claim
Fires when a customer opens a return claim. De-dup on claim number + status.
New Hepsiburada customer question
Fires when a customer asks a question. Filter status=1 (waiting) for unanswered-question semantics.
Actions 49
What Zervanor can do in Hepsiburada.
Packages11
List Packages
List the merchant's shipment packages (Open = ready to ship). offset/limit mandatory.
List Delivered Packages
List packages already delivered.
Create Packages
Create a shipment package from order line items.
Unpack Package
Dissolve a package; items return to the paid-orders feed.
Split Package
Split a package into multiple packages by line ids.
Mark Package Delivered
Report the package as delivered.
Mark Package Undelivered
Report the package as not delivered.
Update Cargo Number
Update a package's cargo/tracking number.
List Package Cargo Info
List cargo info for a package.
List Changeable Cargo Companies
List cargo companies a package can be switched to.
Send Invoice Link
Share an e-Archive invoice URL (PDF/HTML) with the buyer (the flagship's invoice -> Hepsiburada step). The URL Content-Type must be application/pdf or text/html.
Listings9
Update Listing Inventory
Bulk update stock, price, delivery time & delivery profile (<= 4000 SKUs). Returns an Inventory Upload Id; async — poll get_inventory_upload_status for per-item success.
Update Price
Bulk update listing prices. Returns a tracking id; async.
Update Stock
Bulk update listing stock. Returns a tracking id; async.
Update Single Listing
Update one listing's price, stock & delivery time together.
Update Listing Delivery
Update listing delivery time/profile.
Get Inventory Upload Status
Check success/failure of an inventory update by upload id.
Get Price Upload Status
Check success/failure of a price update by tracking id.
Get Stock Upload Status
Check success/failure of a stock update by tracking id.
List Merchant Listings
List the merchant's listings (by HB SKU / merchant SKU).
Product7
List Products By Merchant
List all of the store's products with attribute values.
Get Products By Status
List products filtered by status.
Check Product Status
Check a product's status.
Get Product Status By Trace Id
Check a product-submission status by tracking id.
Upload Fast Listing
Quick-list a catalogued product by global barcode (no mapping).
Get Categories
List the category tree (filterable by parameters).
Get Category Attributes
List required/optional attributes for a leaf category.
Claims6
List Claims
List all return claims for the merchant.
List Claims By Status
List claims filtered by status.
Create Claim
Open a new claim (used by sellers/tests).
Accept Claim
Approve a return claim.
Reject Claim
Reject a claim with a ClaimRejectionReason code (enum 0-11).
Create Claim Packages
Create packages required for an accepted claim.
Questions5
List Questions
List customer questions (Satıcıya Sor). Filter by status (1 waiting, 2 answered, 3 reported, 4 auto-closed).
Get Question Detail
Get a single question's detail.
Get Question Count By Status
Count questions per status.
Answer Question
Answer a customer question.
Create Question
Create a question (SIT/test environment only).
Api4
Create Product
Create a product (spu, brand, category, image, name, variants). Async — returns a tracking id; poll get_product_status_by_traceid.
Update Product
Update a product.
Get Product
Find a product by company & product id.
Update Variant
Update a product variant.
Lineitems3
Get Order Line Items
List item details for an order line.
Change Line Item Cargo Company
Change the cargo company of an Open order line.
Cancel Line Item
Cancel an order line item.
Cargofirms1
List Cargo Firms
List all cargo companies defined in Hepsiburada.
Invoices1
List Invoices
List invoice records. offset/limit mandatory.
Orders1
List Orders
List paid orders (Open/Unpacked) for the merchant — the flagship order feed and polling source. offset/limit are mandatory (limit <= 100).
Transactions1
List Transactions
List settlement/payment & invoice records (record-based accounting). offset/limit mandatory.
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Automations using Hepsiburada
Frequently asked questions
What can I automate with Hepsiburada?
49 actions are available — for example: List Orders, Get Order Line Items, List Packages, List Delivered Packages, Create Packages, and more.
Which Hepsiburada events can start a workflow?
6 triggers — for example: Order Created / Updated, Customer Question Created, Return Claim Created, New / updated Hepsiburada order.
Can Hepsiburada be used as an AI agent tool?
Yes. Every Hepsiburada action automatically becomes a tool an AI agent can call — the same pack powers both your workflows and your agents.
How is the Hepsiburada integration modelled?
Hepsiburada is modelled as a versioned connector pack, and the steps that need reasoning fall to first-party agents hosted in the same runtime as the workflows.